Privacy Policy | Benchmark

This Privacy Policy (the "Policy") provides information about how Vectis Technologies, Inc. (doing business as "Benchmark," "we," "us," or "our") collects, uses, and discloses individually identifiable information ("Personal Information") about individuals who have signed up for or otherwise interact with our Services (collectively, our "Users"). This Policy applies to Personal Information we collect through our website and any other online or offline services we may offer (collectively, our "Services"). This Policy is part of the Terms of Use that governs your use of the Services.

Types of Personal Information We Collect

We collect the following categories of Personal Information in conjunction with our Services:

Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, business contact information, account name, signatures, physical characteristics or description, telephone number, or other similar identifiers.
Financial Information, including bank account number, credit card number, debit card number, or any other financial information that does not allow access or withdrawal of funds.
Commercial Information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our website or advertisements.
Geolocation Data, such as device location that is more granular than a city or town.
Audio, Electronic, Visual, and Similar Information, such as call recordings.
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sources of Personal Information

We collect Personal Information from the following sources:

Directly From You. We collect the Personal Information you manually provide when you use our Services. For example, we collect information when you create an account or otherwise interact with us. Types of Personal Information we may collect directly from you include, for example, your name, username and password, contact information, email address, and phone number.
From Publicly Available Sources. We collect Personal Information from publicly available sources.
Via Cookies & Other Tracking Technologies. We collect Personal Information passively via cookies and other tracking technologies (collectively, "Cookies"). This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, your geolocation, and the pages you visit. Please also note that our websites do not currently comply with the "Do Not Track" signal.

How We Use Personal Information

We collect, process, and disclose the Personal Information we collect:

to provide our tools and services to you;
to respond to your inquiries or comments on our website;
to better design tools and services you may be interested in;
to provide you with a personalized experience when you use our Services;
to provide you with effective customer service;
to contact you with information and notices related to your use of our Services;
to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
to improve the content, functionality, and usability of our Services;
to improve our marketing and promotional efforts;
to advertise our tools and services;
for security, credit, or fraud prevention purposes;
for our legal and compliance purposes; and
for any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement between you and us.

We may also aggregate and/or de-identify Personal Information and analyze those data for statistical or any other purposes permitted by law.

Please note that we may also process Personal Information via use of automated technologies, including artificial intelligence, for the purposes listed above. To the extent permitted by applicable law, we may also use Personal Information we collect to train automated technologies we use for the above purposes.

How We Protect Personal Information

We maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of Personal Information you submit on or through the Services. Unfortunately, no website, app, or database is completely secure or "hacker proof." We therefore cannot guarantee that your Personal Information will not be disclosed, misused, or lost by accident or by the unauthorized acts of others.

How We Retain Personal Information

We will retain your Personal Information for as long as needed to provide services to you (for example, to honor a warranty or as needed to fulfill our own obligations). We may also retain your Personal Information for longer if it is necessary for legitimate business purposes, including to satisfy legal or reporting obligations, resolve disputes, collect fees, improve our services or maintain security, comply with regulatory requirements, or as permitted or required by applicable law. When we no longer need to retain Personal Information for the above purposes, we will either delete the Personal Information or de-identify it so that it no longer constitutes Personal Information.

How We Disclose Personal Information

We disclose the categories of Personal Information we collect in the following contexts:

To Our Vendors. We disclose Personal Information collected through our Services with vendors who act on our behalf. For example, we use vendors to provide data hosting, information technology support, email hosting, marketing and analytics services, and other services for the operation of our business. We impose contractual limitations on our vendors' use of Personal Information they collect in conjunction with providing services to us.
To Third Party Cookie Providers. We may disclose your Personal Information to third party Cookie providers who may process Personal Information for their own purposes. This primarily includes disclosure of IP addresses and related web browsing information via Cookies.
As Described in a Privacy Notice or With Your Consent. We may disclose Personal Information as described in any privacy notice we provide to you via our Services, or with your consent if we obtain it from you in a particular context.
In Aggregate or De-Identified Form. We may aggregate or de-identify the Personal Information we collect, and we may disclose aggregated and/or de-identified information to our vendors and to third parties for our business operational purposes and for any other purposes permitted by applicable law.

We may also disclose Personal Information in the following contexts:

As Part of a Business Transfer. Your Personal Information may be transferred to a successor organization if, for example, we transfer the ownership or operation of the Services to another organization, if we merge with or are acquired by another organization, or if we liquidate our assets. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, and we will seek assurances that the successor organization's use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.
For Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of the Services; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

Children Under the Age of Thirteen

Our Services are not intended for children under the age of 13, and we do not collect Personal Information from children under the age of 13. If you believe that a child has submitted Personal Information on or through our Services, please contact us promptly at privacy@thebenchmarkcompany.ai so that we can take appropriate action.

Links to Other Sites

Our Services may provide links to websites and services operated by third parties. We do not control the content or links that appear on these websites and services, and we are not responsible for their privacy practices. When you visit a third party's website or use a third party's services, such use is subject to the third party's privacy policy and terms of use. We encourage you to review the privacy policy and any applicable terms of use posted on any website you visit or other services you access before providing any Personal Information to that third party.

Changes to this Policy

This Policy describes Benchmark's current policies and practices with regard to the Personal Information we collect through the Services. We are continually improving and adding to the features and functionality of our Services. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to update or modify this Policy at any time. When we do so, we will post the revised version of this Policy behind the link marked "Privacy Policy" in the footer of our website. Your continued use of our Services after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us using the information provided below:

Vectis Technologies, Inc. d/b/a Benchmark
251 Little Falls Drive, Wilmington, Delaware 19808
Phone: (574) 286-4492
Email: privacy@thebenchmarkcompany.ai